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Frequently asked questions

Clear answers before you decide what to do next.

Hiring someone to help with your marketing is a big decision. These are the questions business owners usually ask before they call us.

Getting started

What most business owners want to know.

You do not need to understand ad platforms, tracking, or marketing terms before we talk. We will explain what matters in plain language.

Is the consultation really free?

Yes. We will talk about your business, your current marketing, and where you feel things are getting stuck. There is no obligation to hire us.

What happens during the first call?

We will ask about what you sell, who your best customers are, how leads come in now, and what happens after someone reaches out. Then we will talk through the next step that makes the most sense.

Do you require a long term contract?

No. We believe you should keep working with us because the relationship is useful, not because a contract makes it hard to leave. Any project terms will be explained clearly before work begins.

What types of businesses do you work with?

We are a strong fit for local and service area businesses that depend on phone calls, appointments, estimates, or consultations to make sales. That includes home services, professional services, retail, furniture, automotive, health related businesses, and many others.

Do you only work with businesses in Arizona?

No. HD Technology Southwest is based in Arizona, but we can work with businesses anywhere in the United States.

Can you help if we already run Facebook or Instagram ads?

Yes. We can review the campaign, offer, landing page, lead quality, response time, follow up, and sales feedback. Often the problem is not just the ad. It is what happens before and after the lead comes in.

Do we own our Meta advertising account?

Yes. Your business should own the ad account, page, pixel, data, and other assets connected to the campaign. We believe you should keep control of your own business information.

Do we pay Meta directly for ad spend?

Yes. Meta charges your business directly for advertising. Your ad spend stays separate from our management or project fees.

How much should we spend on ads?

There is no single number that works for every business. A practical budget depends on your service area, competition, sale value, profit margin, and how many leads your team can handle. We will talk through a reasonable starting point before anything launches.

How soon can we expect leads?

Some campaigns begin producing responses quickly. Others need more testing. Timing depends on the offer, audience, budget, competition, and how ready the business is to handle new leads. We will not promise a result we cannot control.

Do you guarantee a certain number of leads or sales?

No honest marketing company can guarantee a specific number of sales. Results depend on the market, offer, budget, response time, sales process, and customer demand. We focus on clear work, useful tracking, and steady improvement.

Can you build the landing page or website too?

Yes. We can build a focused landing page, improve an existing page, or create a full website. The goal is to make it easy for the right person to understand the offer and take the next step.

Can you help with lead follow up and phone sales?

Yes. We can look at response time, call handling, appointment setting, follow up messages, and the questions your team asks. Better advertising helps, but better follow up often makes just as much difference.

How will we know whether the marketing is working?

We look at more than clicks and form submissions. Useful reporting should help you understand lead cost, contact rate, appointment quality, and which leads are turning into real sales opportunities.

What do you need from us to get started?

We will need a clear picture of your services, prices, service area, ideal customer, current sales process, and access to any accounts involved in the work. We will guide you through it step by step.

Still have a question?

Call us and ask. You do not need a sales pitch.

Tell us what is going on with your marketing or sales process. We will give you a straight answer and let you know whether we can help.

Ready for a better lead flow?

Let’s talk about what is slowing down your sales.